Defunct tiny home builder's customers say prosecutors are ‘angry for us'
The tiny home bros appeared in court virtually.
The Latest
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NBC Bay Area Responds to trip ‘protection' issue, concert ticket overcharge
Consumer investigator Chris Chmura provides a recap of recent cases from the South Bay the NBC Bay Area Responds team helped solve.
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How to protect your property from super El Niño storms
Consumer Investigator Chris Chmura is concerned about your home or renter’s insurance policy falling short during the super El Niño that’s expected to impact California. But there’s something you can do now to protect yourself.
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NBC Bay Area Responds to high medical bill, lost silver jewelry
Consumer Investigator Chris Chmura provides a recap of recent cases the NBC Bay Area Responds team has helped solve.
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NBC Bay Area Responds to family with uncashed checks from 2014
NBC Bay Area Consumer Investigator Chris Chmura helped a family cash a check from 2014. He explains consumers what to know if they find an older check.
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Squishy safety: What parents need to know to keep kids safe
Consumer Investigator Chris Chmura explains how some children are getting hurt while playing with squishies, a new kind of sensory toy.
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$12K Timeshare traps owner; Feds warn timeshares are ‘impossible' to sell
The Federal Trade Commission’s website says, “The truth is, the timeshare market is overcrowded, and it might be hard, if not impossible, to sell a timeshare.”
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Laws ban surprise medical bills. But you might still get one if you call 911
Your employer’s health ‘insurance’ might not actually be health insurance, and that matters.
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Tell us how you are (or aren't) Affording America
NBC Bay Area wants to know how higher prices are impacting your family finances.
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NBC Bay Area Responds recaps latest wins
Consumer Investigator Chris Chmura recaps how much money his team was able to get back to viewers in August.
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How to land a new job when HR turns to AI
Many companies are using AI to sort through candidates. Consumer investigator Chris Chmura explains how to “charm” a hiring bot.
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NBC Bay Area Responds to help consumers get their money back
Two Bay Area residents contacted NBC Bay Area Chris Chmura to get their money back. Chmura explains what consumers must do when filing a credit card dispute.
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$10,000 World Cup final ticket buyers face frustration, ‘bait and switch'
Some soccer fans paid about $10,000 per seat for the World Cup final but then experienced ticket trouble that left them in limbo.
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NBC Bay Area Responds to cooler install issue, smartphone order flop
Consumer Investigator Chris Chmura provides a recap of recent issues his team helped viewers with.
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Summer flight issues: Delays, cancellations, lost luggage
NBC Bay Area Responds to several flight problems.
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Fan calls ‘bulls–‘ on StubHub ‘upgrade' that moved World Cup seat 23 rows back
Several viewers tell NBC Bay Area Responds they’re having to play serious offense just to keep their pricey seats for Wednesday’s United States-Bosnia and Herzegovina World Cup match in Santa Clara.
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NBC Bay Area Responds to South Bay resident with FSA issue
NBC Bay Area Responds to Gilroy resident with a time-sensitive complaint. She contacted Consumer Investigator Chris Chmura for help.
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NBC Bay Area Responds to gift card hack
NBC Bay Area Responds to a San Jose woman whose gift card was hacked. She asked Consumer Investigator Chris Chmura for help, and even though a solution was found, the case leaves a lesson for everybody.
