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Our Route Planner Sent Crane Lorries to the Middle of Each Postcode and Some Rural Postcodes Are Miles Wide
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Our Route Planner Sent Crane Lorries to the Middle of Each Postcode and Some Rural Postcodes Are Miles Wide

#sergueyshinder #data #geodata #logistics
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2 min read
Our Sole Trader Builders Now Report to HMRC Every Quarter and Our Receipts Are Still on Thermal Paper
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Our Sole Trader Builders Now Report to HMRC Every Quarter and Our Receipts Are Still on Thermal Paper

#sergueyshinder #futureofit #tax #customers
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2 min read
An Adviser Offered to Claim Research and Development Tax Relief on Our Warehouse System and I Would Have Had to Defend It
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An Adviser Offered to Claim Research and Development Tax Relief on Our Warehouse System and I Would Have Had to Defend It

#sergueyshinder #itbusiness #finance #governance
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2 min read
Our SharePoint Storage Ran Out and a Third of It Was Old Versions of the Same Spreadsheets
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Our SharePoint Storage Ran Out and a Third of It Was Old Versions of the Same Spreadsheets

#sergueyshinder #cloud #storage #costs
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2 min read
We Changed Our Text Message Provider and Twelve Hundred Customers Who Had Opted Out Heard From Us Again
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We Changed Our Text Message Provider and Twelve Hundred Customers Who Had Opted Out Heard From Us Again

#sergueyshinder #automation #marketing #privacy
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2 min read
One Reply All to Our Whole Company Turned Into Seventy Thousand Emails Before Lunch
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One Reply All to Our Whole Company Turned Into Seventy Thousand Emails Before Lunch

#sergueyshinder #itoperations #email #communication
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2 min read
Our Yard Manager Searched for a Remote Support Tool and Installed the One in the Advert
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Our Yard Manager Searched for a Remote Support Tool and Installed the One in the Advert

#sergueyshinder #cybersecurity #malware #endpoints
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2 min read
A Patch Lead Plugged Into Two Wall Sockets Took Our Whole Depot Offline for Four Hours
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A Patch Lead Plugged Into Two Wall Sockets Took Our Whole Depot Offline for Four Hours

#sergueyshinder #cloud #networking #resilience
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3 min read
Our On Call Engineer Reached Head Office at Quarter to Three and His Card Would Not Open the Door
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Our On Call Engineer Reached Head Office at Quarter to Three and His Card Would Not Open the Door

#sergueyshinder #itoperations #oncall #resilience
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2 min read
Our Credit Controllers Check Every Builder Who Opens an Account and Nobody Checked the Company Selling Us Our Licences
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Our Credit Controllers Check Every Builder Who Opens an Account and Nobody Checked the Company Selling Us Our Licences

#sergueyshinder #itbusiness #suppliers #risk
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2 min read
Microsoft Blocked the Macros in Our Timber Quote Workbook and Our Branches Learned to Unblock Everything
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Microsoft Blocked the Macros in Our Timber Quote Workbook and Our Branches Learned to Unblock Everything

#sergueyshinder #automation #macros #security
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2 min read
Our Card Terminal Was Swapped on a Busy Saturday and We Had Never Written Down Its Serial Number
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Our Card Terminal Was Swapped on a Busy Saturday and We Had Never Written Down Its Serial Number

#sergueyshinder #cybersecurity #payments #physicalsecurity
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2 min read
Our Largest Sites Now Book Our Lorries Into Their Own Systems and Our Planner Still Thinks It Chooses the Time
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Our Largest Sites Now Book Our Lorries Into Their Own Systems and Our Planner Still Thinks It Chooses the Time

#sergueyshinder #futureofit #logistics #integration
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2 min read
A Price Error Sold Our Insulation at a Tenth of Its Price and Our Email Had Already Told Customers Yes
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A Price Error Sold Our Insulation at a Tenth of Its Price and Our Email Had Already Told Customers Yes

#sergueyshinder #itbusiness #ecommerce #legal
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2 min read
Our Joiner Automation Switched On Accounts for People Whose Job Offers Had Been Withdrawn
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Our Joiner Automation Switched On Accounts for People Whose Job Offers Had Been Withdrawn

#sergueyshinder #automation #identity #onboarding
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2 min read
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