Small Business Strategy

More From Small Business Strategy

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Small Businesses Get More From AI Agents By Adding Guardrails

One automation loop sent 400,000 emails in three days. Five low-cost guardrails help owners without a security team catch an AI agent before it costs real money.

ByTerDawn DeBoe,

Contributor

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Business Technology News: A New Copilot App Includes Word And Excel

Intuit’s AI platform expands, Microsoft’s Copilot app adds word and Excel, SAP expands its AI offerings. Gusto enhances its Claude connector, A new application helps Xero and QuickBooks users with approvals

ByGene Marks,

Contributor

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Are You Being Hired Or Fired? This AI-Native Law Firm Can Help

FairPlay Law gives employees who are facing career transitions access to AI-driven document analysis alongside employment lawyers who can negotiate on their behalf.

ByAllBusiness,

Contributor

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Customers Drop Brands That Hide AI, And They Do Not Come Back

Only one in 20 consumers will let AI act for them, and one in five walks out on a brand that hides it. Where you put AI matters more than whether you use it.

ByTerDawn DeBoe,

Contributor

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Should You Connect AI To Your Financial Data? It Depends. Here’s Why.

Claude, ChatGPT and other AI chatbots can be used with your company's data. But how private and secure is it?

ByGene Marks,

Contributor

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What Do You Owe A Customer Who Doesn't Understand The Deal?

A $700 million settlement and a run of state solar lawsuits point the same way. The fix is not more paperwork. It is the number you put in front of the customer.

ByTerDawn DeBoe,

Contributor

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B2B Marketers Hand AI Execution And Keep The Strategy, Survey Finds

Only 6% of senior B2B marketers will trust AI with positioning. Here is where the marketer's job moved once software took over the execution, and what it costs owners.

ByTerDawn DeBoe,

Contributor

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Why Kelly Clarkson's Shopping Dispute Highlights A Critical Problem For Retailers

Clarkson's dispute with a Brooklyn retailer raises questions about customer service, shopping psychology and how businesses build consumer trust.

ByKate Hardcastle,

Contributor

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Business Tech News: What Are The Best AI Website Builders?

Forbes has a new list of the best website builders, Bank of America is offering fraud protection training for SMBs, RAM prices are going up.

ByGene Marks,

Contributor

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15 Frequently Asked Questions About Severance Pay And Severance Agreements

We answer 15 of the most frequently asked questions about severance pay and severance agreements so that you can approach this process informed and prepared.

ByAllBusiness,

Contributor